Car Dealer CRM Switzerland

Car Dealer CRM
Switzerland

Customer relationships in the car trade deserve more than spreadsheets and sticky notes. Swivex is the CRM that connects your customers, vehicles and sales processes in one platform. Built for Swiss car dealers who want to grow sustainably.

Swiss Hosted & Developed Ready in days AutoScout24 & Accounting GDPR & nDSG compliant
Book a free demo View features
Dealership
Running
Completed
Your DealershipToday

Vehicles, customers, inquiries, and finances. Many things work, but not all together.

VehiclesOperations
CustomersOperations
InquiriesSales
FinancesOperations
Running
Completed
SwivexConnects everything

Operations and sales on one platform. Everything connected, nothing gets lost.

Operations4 Modules
Sales3 Modules
AnalyticsOverview
Running
Completed
Everything under controlResult

Less effort, faster responses, and full overview. All from one platform.

Seamlessly integrated with
AutoScout24
Autolina
Bexio
Abacus
Outlook
Gmail
Google Ads
Meta
Mailchimp
Klaviyo
Google Analytics
Google Merchant Center
Microsoft Clarity
OpenAI
Anthropic
0+Dealershipstrust Swivex
0+Vehiclesactively managed
0hTime savedper week & salesperson
0%Satisfactionof our customers

What is a car dealer CRM?

A car dealer CRM (Customer Relationship Management) is specialised software that centrally manages all customer relationships and sales processes for a vehicle dealer: from first contact through test drives and negotiations to contract signing and long-term customer retention.

In practice, many Swiss car dealers still operate without a professional CRM: customer enquiries are scattered across email, phone and various portals. Who was interested in which vehicle and when is often stored only in the salesperson's head. This means lost leads and missed repeat purchases.

A modern car dealer CRM like Swivex goes beyond basic contact management: native AutoScout24 integration, direct Bexio/Abacus connection, AI-powered lead scoring and real-time analytics. Every customer touchpoint is automatically captured, prioritised and assigned to the right salesperson.

BMW M5 Competition
CHF 128'900 · 48'200 km · 2022
Online
Marco Bernasconi
Anfrage via AutoScout24 · Probefahrt
Neu
RE-2026-0847
CHF 128'900 · Bexio synchronisiert
Bezahlt
Ein System

Why do Swiss car dealers need a specialised CRM?

International CRMs like Salesforce or HubSpot don't know AutoScout24 or Bexio. They offer no native vehicle management, no lead scoring for the car trade and no Swiss accounting integration. For car dealers in Switzerland, this means workarounds, third-party plugins and manual processes instead of end-to-end automation.

Swivex was built as a car dealer CRM for the Swiss market: 100% Swiss Hosted, nDSG-compliant, multilingual (DE, FR, IT, EN) and with all the integrations Swiss vehicle dealers need daily. From vehicle intake to repeat purchase: one system, one contact, one country.

HostingSchweiz
DatenschutznDSG
VerschlüsselungAES-256
SprachenDE · FR · IT · EN
AutoScout24AutolinaBexioAbacusAnthropicOpenAI
100 % Swiss Hosted
Before vs. After

Car Dealer CRM: without and with Swivex

Many Swiss car dealers lose customers because enquiries fall through the cracks and sales opportunities go unused. Toggle and see the difference.

Vehicles sit idle, and nobody sees them

Inventory in Excel, website outdated, AutoScout24 manually maintained. No SEO, no reach. Idle time increases, margins shrink.

30%
Online VisibilityShare of vehicles with active online presence

Inquiries are lost before anyone sees them

Inquiries by email, phone, and AutoScout24 no system, no assignment. Customers wait, salespeople forget.

35%
Response TimeShare of inquiries responded to within 1 hour

No overview of costs, margins, and performance

Invoices in accounting, costs in Excel, sales figures in your head. Decisions by gut feeling instead of data.

15%
Data-driven DecisionsShare of data-driven decisions
Lost inquiries, invisible vehicles, and missing data cost your dealership an average of CHF 216,000 per year, without you even noticing.
Operations

Car Dealer CRM for your operations

Vehicles, customers and finances in one place. Swivex brings all operational processes of your car dealership into one platform, so your team searches less and gets more done.

VehicleDays listedStatus
BMW 320d12 d.Active
Audi A4 Avant34 d.Review
VW Golf GTI6 d.Active
Mercedes C20051 d.Critical
Inventory

Vehicle Management

Your entire inventory in one place: list, publish, monitor idle time and costs.

Learn more
MK
Marco Keller
Customer since 2021
Vehicles purchased 3
Last interaction 2 days ago
Lease expiring in 5 months
CRM

Customer Management

Customer data, purchase history, and interactions centrally organized, from first contact to repeat purchase.

Learn more
Margin · BMW 320d +13.2%
CHF 4'200
PurchaseCHF 31'900
SaleCHF 36'100
Accounting

Finance & Invoicing

Create invoices, track vehicle costs, and automatically sync everything with your accounting system.

Learn more
Sales Ranking Feb 2026
1 L. Ferretti
5 Sales
2 M. Weber
3 Sales
3 S. Brunner
2 Sales
Reporting

Analytics

Sales figures, inquiry metrics, and vehicle performance in real time. Decisions based on data, not gut feeling.

Learn more
Sales

Car Dealer CRM for your sales

Every vehicle visible online, every enquiry with the right salesperson, and AI that tells your team what to focus on. Swivex makes your sales measurably better.

Lead Scoring
M. Keller 92 HOT
L. Brunner 67 WARM
T. Fischer 34 COLD
AI

AI Agent

Evaluates inquiries, drafts emails, forecasts deals, and analyzes your inventory. AI that makes your sales team stronger.

Learn more
New Inquiry
M. Keller · AutoScout24
New
Test drive confirmed
L. Brunner · Website
Confirmed
Quote created
T. Fischer · Phone
Sent
Inquiries

Lead Management

Capture, structure, and assign inquiries automatically. No lead gets lost.

Learn more
BMW 320d xDrive Online
CHF 34'900
2021 · 45,200 km · Diesel · Automatic
Sales

Digital Showroom

Vehicles automatically on your website, always up-to-date, visible on Google, and ready for online advertising.

Learn more
„Swivex has massively improved our sales process. Leads arrive better prepared, we create offers including add-ons in just a few clicks and the contract is only one click away. We haven't seen a solution like this from any other provider in Switzerland.“
BR
Car Trade24
AutoScout24 Integration · Digital Sales Process
„We invest heavily in AI and digitalisation. Swivex fits perfectly: enquiries are answered automatically, leads are prioritised and offers are created in seconds. It saves us time every day and we sell measurably more.“
KN
AUTOKUG
AI-Powered Sales · Process Automation
Car Dealer CRM: try it now

More customers.
Less chaos.

Free demo: we show you our car dealer CRM live with your own data. No technical knowledge required, no obligation.

No setup fee Personal onboarding Swiss support GDPR & nDSG compliant
Book Free Demo View Pricing
Average time saved
12h / week
less manual effort <br>per salesperson
+38%More inquiry conversion
100%Swiss Hosting
ROI Calculator

What Swivex brings
to your car dealership as a CRM.

Move the slider and see how your results change, based on average values from our customers.

3
115+
Only 3 more cars per yearat CHF 30,000 avg. sale price × 6% margin = CHF 1,800 / car
Book Free Demo
Estimated added value / yearCHF 129'600
28× ROI
36hTime saved / week
+18More inquiries / month
−18 d.Less idle time
CHF 360Savings per vehicle*from reduced idle time (avg. CHF 20 / day)

*Savings per vehicle from reduced idle time (avg. CHF 20 / day). Based on average values from Swivex customers. Actual results may vary depending on dealership size and usage.

Data Protection & Security

Your car dealer CRM with Swiss hosting

In the car trade, you work with sensitive customer data every day. A car dealer CRM must meet the highest data protection standards. Swivex is 100% Swiss Hosted and nDSG-compliant.

GDPR & nDSG Compliant

Swivex fully complies with the European General Data Protection Regulation (GDPR) and the new Swiss Data Protection Act (nDSG). Fully and verifiably.

100% Swiss Hosted

All data is stored and processed exclusively on Swiss infrastructure. No data leaves Switzerland. Guaranteed.

AES-256 & TLS 1.3

Your data is encrypted at rest with AES-256 and protected in transit with TLS 1.3, the latest industry standard.

99.9% Uptime

Redundant systems, automatic backups and proactive monitoring ensure Swivex runs reliably. Around the clock, every day.

CRM Comparison

Car Dealer CRM compared

Salesforce, HubSpot and monday are strong CRMs, but none is tailored to the Swiss car trade. Swivex offers native AutoScout24, Bexio and Abacus integration from day one, with 100% Swiss hosting and no consultants needed.

Swivex

Salesforce

HubSpot

monday

Specialised for car trade
Automotive Cloud
Template
Vehicle management
Manuell
AutoScout24 integration
Middleware
Drittanbieter
Bexio / Abacus connection
Zapier/MuleSoft
Marketplace
Middleware
Digital showroom
Lead scoring (AI)
AI automation
Basis
Data location
EU/US
EU/US
EU/US
Data protection
DSGVO
DSGVO
DSGVO
Setup & onboarding
Berater nötig
Self-Service
Self-Service
Specialised for car trade
Swivex
SalesforceAutomotive Cloud
HubSpot
mondayTemplate
Vehicle management
Swivex
Salesforce
HubSpot
mondayManuell
AutoScout24 integration
Swivex
SalesforceMiddleware
HubSpotDrittanbieter
monday
Bexio / Abacus connection
Swivex
SalesforceZapier/MuleSoft
HubSpotMarketplace
mondayMiddleware
Digital showroom
Swivex
Salesforce
HubSpot
monday
Lead scoring (AI)
Swivex
Salesforce
HubSpot
monday
AI automation
Swivex
Salesforce
HubSpot
mondayBasis
Data location
Swivex
SalesforceEU/US
HubSpotEU/US
mondayEU/US
Data protection
Swivex
SalesforceDSGVO
HubSpotDSGVO
mondayDSGVO
Setup & onboarding
Swivex
SalesforceBerater nötig
HubSpotSelf-Service
mondaySelf-Service

When is Swivex the right choice?

Swivex is suited for Swiss car dealers who want to digitalise their processes, from the independent dealer with 20 vehicles to a dealer group with multiple locations. Businesses that already use AutoScout24, Bexio, or Abacus and are looking for a seamless digital process benefit the most: from vehicle intake to marketing to closing the sale and invoicing.

AutoScout24 integration: CRM and vehicle portal connected

With Swivex, your AutoScout24 listings are managed directly from the CRM. Publish vehicles, update photos, adjust prices: all in real time and without manual copying between systems. Every change in the CRM is automatically synced to AutoScout24.

The decisive advantage for car dealers: incoming AutoScout24 enquiries land directly in the CRM, are automatically assigned to the right salesperson and linked to the vehicle record. AI agents evaluate purchase probability, suggest replies and ensure no lead goes unanswered.

Fahrzeuge
Leads
BMW M5 Competition
CHF 128'900
Live
AutoScout24
InseratPubliziert
Bilder24 / 24
Anfragen3
Echtzeit-Sync

Accounting in the CRM: Bexio and Abacus integrated

With Swivex, you connect your car dealer CRM directly to Bexio or Abacus. Invoices, vehicle costs and payment receipts are automatically synchronised, without manual double entry. Every sale flows directly into your accounting.

For Swiss car dealers, this means: real-time overview of margins per vehicle, automatic cost tracking and accounting that is always up to date. If you already work with Bexio or Abacus, Swivex saves you time immediately in daily operations.

Rechnungen
Kosten
RE-2026-0847
Garage Müller AG
CHF 128'900
Bezahlt
Bexio
StatusSynchronisiert
Marge+ CHF 14'200
Konto3200 Fahrzeugverkauf
Auto-Sync aktiv
FAQ

Frequently asked questions about car dealer CRM

Everything you need to know about CRM software for car dealers in Switzerland.

A car dealer CRM is software that centrally manages all customer relationships and sales processes of your car business: customer data, enquiries, vehicle interests, offers, contract signings and after-sales communication. Instead of spreading information across Excel, email and separate portals, you have everything in one platform. Swivex enhances the classic CRM with AI-powered lead scoring, automated follow-ups and native vehicle management.
Generic CRMs like Salesforce or HubSpot offer no native vehicle management, no AutoScout24 integration and no Swiss accounting connection (Bexio/Abacus). A specialised car dealer CRM like Swivex connects customer data directly with vehicle inventories, listings and invoices, without workarounds or third-party plugins.
Yes. Swivex offers native integration with AutoScout24: vehicles are published automatically, changes synced in real time and incoming enquiries captured directly in the CRM and assigned to the right salesperson. Autolina and other portals are connected via automatic synchronisation.
In just a few days. We handle the onboarding completely: import of your customer data and vehicle inventory, system setup, team training. You don't need any technical knowledge. We guide you from the first step.
Yes, 100%. All customer data is hosted exclusively in Switzerland. Swivex meets both the EU GDPR and the Swiss Data Protection Act (nDSG), which has been in force since September 2023. Sensitive data such as ID copies and financing documents are protected by AES-256 encryption.
Yes. Swivex offers direct synchronisation with Bexio and Abacus. Invoices, vehicle costs and payment receipts are transferred automatically. No manual double entry, accurate margins per vehicle in real time.
Swivex is suitable for car dealers of any size, from independent dealers with 10 vehicles to dealer groups with multiple locations and hundreds of vehicles. The platform scales with your business and adapts to your processes.